OTEC 140 Administrative Procedures - students will master essential organizational skills and develop efficient office practices in preparation for entry into the contemporary office. Preparing students for the office environment that requires workers to communicate effectively, think critically, apply problem-solving skills, and work effectively with other members of the office team. Students will look at the rapid pace of change in the office of today and understand office workers need the ability to develop new skills and understand new processes as jobs evolve.
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 6 |
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| Total Credits | |
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| Total Hours | 45 |
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Typical hours per week breakdown| Other | 45 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- manage time effectively by establishing priorities and meeting deadlines.
- use appropriate resources to locate, select, evaluate, and summarize information.
- organize and process incoming and outgoing written or electronic communications.
- define the elements of appropriate ergonomic design and office safety standards in the workplace.
- plan, coordinate, and follow up on business meetings, conferences, and teleconferences.
- describe the basic features of office equipment such as copiers and faxes.
- handle incoming and outgoing telephone calls in a professional manner.
- plan, organize, and follow up tasks required before and after business travel.
- make appointments and coordinate schedules.
- organize information for both visible and electronic filing systems.
- complete deposit slips, reconcile bank statements, and balance a petty cash fund.
Grading Table
| Percentage |
Letter Grade |
GPA |
| 90-100 |
A+ |
4.33 |
| 85-89 |
A |
4.00 |
| 80-84 |
A- |
3.67 |
| 76-79 |
B+ |
3.33 |
| 72-75 |
B |
3.00 |
| 68-71 |
B- |
2.67 |
| 64-67 |
C+ |
2.33 |
| 60-63 |
C |
2.00 |
| 55-59 |
C- |
1.67 |
| 50-54 |
P |
1.00 |
| 0-49 |
F |
0.00 |
| |
DNW |
0.00 |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.