BUS 389: Retail Management is a demanding and complex business, which is facing extensive changes and challenges due to factors like: e-commerce, globalization, changing consumer preferences, and more. Skilled retail managers are required to help companies navigate their new environment. This course provides an introduction to retail management and will provide a foundation for those students who plan to work in retailing or related disciplines. Topics will focus on key functional areas in the retail business, including merchandising, HR, financial strategy, sales, customer service, marketing and more.
Prerequisites: BUS 350 and BUS 381, with a grade of �C� or better.
Accessibility Services Notice
standard statementCourse Details| Total number of weeks | 15 |
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| Total Credits | |
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| Total Hours | 45 |
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Typical hours per week breakdown| Lecture | 3 |
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Outcomes
Upon successful completion of this course, the learner will be able to:
- identify and describe the components of the Canadian retail environment.
- calculate retail margins and perform other basic retail math.
- identify various organizational factors that influence performance objectives.
- identify and describe management practices in the operation of a successful retail business.
- identify and describe appropriate sales and customer service strategies for a variety of retail situations.
Grading Table
Academic and Career
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
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