PGHM162 Supervisory Food and Beverage Service

PGHM 162: Supervisory Food and Beverage Service. The food and beverage department plays an important role in the overall success of the operation at a resort or hotel. The essence of the restaurant is service. The purpose of this course is to introduce you to the fundamentals of food and beverage service and the impact it has on the success of the restaurant. The course will deal with the elements of service through theoretical discussion and hands on practical service through Scholars Dining Room. The theoretical portion of the course will deal with the components of customer service, restaurant sanitation, types of menus, menu terminology, types of food service, service of wine, suggestive selling, establishing and evaluating service standards, communications and handling the service with a computer system.