PNUR 201 Professional Communication III focuses on specific professional communication skills used with clients and care providers across the lifespan requiring care in the community.
Notes:
Course Concepts
Course outcomes will be met through examination and exploration of the following:
- Integrating communication skills.
- Ensuring continuity of care.
- Problem solving and decision making.
- Conflict resolution.
- Age-appropriate communications.
- Adapting communication skills appropriate to the client.
- Integrating relational practice.
- Working with groups.
- Encouraging responsibility for own health.
- Communicating effectively with children.
- Communicating effectively with clients experiencing mental illness.
- Communicating effectively with clients with developmental disabilities.
- Honouring diversity.
- Caring and respect.
- Integration of interprofessional communication.
- Interprofessional conflict resolution.
- Guidelines for addressing disagreements.
- Establishing a safe environment to express opinions.
- Cultural safety.
- Reaching a consensus.
- Coordinating actions of others during an emergency.
Prerequisites: PNUR 113 and successful completion of all Level 2 courses with a minimum of 70%.
Corequisite: PNUR 200, PNUR 202, PNUR 203, PNUR 204
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 7 |
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| Total Credits | |
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| Total Hours | 20 |
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Typical hours per week breakdown| Lecture | ~3 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- Explain approaches to communicate with the interprofessional team to ensure the continuity of care.
- Effectively facilitate discussion and interactions among team members in a simulated environment.
- Facilitate collaborative problem solving and decision making.
- Participate and be respectful of all members’ in collaborative decision making.
- Describe strategies for managing interprofessional conflict.
- Discuss specific communication strategies and approaches relative to clients with mental illnesses.
- Identify communication indicators that may indicate when an individual may be at risk for self-harm or harm to others.
- Identify communication strategies to de‐escalate a volatile situation.
- Discuss the communication skills required for effective collaboration with both Indigenous and non‐Indigenous health care professionals, traditional medicine peoples/healers in the provision of effective health care for First Nation, Inuit and Métis clients, families and communities.
- Compare communication practices for health beliefs among different Indigenous peoples.
- Identify components that demonstrate a commitment to engage in dialogue and relationship building with different cultures, including cultural safety.
- Describe specific communication strategies and approaches relative to clients with developmental disabilities.
- Describe communication strategies to build positive relationships with children.
Grading Table
Standard Academic and Career Programs Grading Table
| Percentage |
Letter Grade |
GPA |
| 90-100 |
A+ |
4.33 |
| 85-89 |
A |
4.00 |
| 80-84 |
A- |
3.67 |
| 76-79 |
B+ |
3.33 |
| 72-75 |
B |
3.00 |
| 68-71 |
B- |
2.67 |
| 64-67 |
C+ |
2.33 |
| 60-63 |
C |
2.00 |
| 55-59 |
C- |
1.67 |
| 50-54 |
P |
1.00 |
| 0-49 |
F |
0.00 |
| |
DNW |
0.00 |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.