PGHM 275 Hospitality Computer Applications

School of Hospitality and Tourism

PGHM 275: Hospitality Computer Applications has students explore the data base and information needs of lodging properties and food service establishments. Through hands-on experience, students are given the opportunity to learn a food and beverage point of sale system (Micros POS), a property management database system (Opera) and a convention/meeting graphic drawing system (MeetingMatrix).

Prerequisites: None

Corequisite: None

Crosslisted: RHOT 175

Accessibility Services Notice

Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.

Transfer Agreements

Course to Course transfer – NoBlock Transfer – Nobctransferguide.ca
Course Details
Total number of weeks15
Total Credits3.00
Total Hours45
Typical hours per week breakdown
Lecture3

Learning Outcomes

Upon successful completion of this course, the learner will be able to:

  1. make use of the Micros POS from both a line employee and manger operations;
  2. construct effective and logical meeting/event diagrams using MeetingMatrix;
  3. construct accurate rooms using MeetingMatrix; and
  4. make use of the Micros Opera PMS software to accurately create and manage guest and group information, accounts, special requests and reservations.

Grading Table

Percentage Letter Grade GPA
95 - 100 A+ 4.33
90-94 A 4.00
88-89 A- 3.67
85-87 B+ 3.33
80-84 B 3.00
78-79 B- 2.67
75-77 C+ 2.33
70-74 C 2.00
68-69 C- 1.67
65-67 P 1.00
64 and below F 0.00

See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.

Disclaimer

Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.