OTEC 135: Business Communications is designed to teach students how to plan, organize, and write accurate and effective reader-friendly business documents appropriate for use in today's global business environment. Design and strategies are covered for various business letters, memos, reports, proposals and electronic messages. A situational focus groups business communications into three categories: daily, persuasive, and negative. Practicing techniques for all three, students learn to communicate and respond effectively and professionally in a variety of workplace situations.
Accessibility Services Notice
standard statementCourse Details| Total number of weeks | 8 |
|---|
| Total Credits | |
|---|
| Total Hours | 45 |
|---|
Typical hours per week breakdown| Other | 45 |
|---|
Outcomes
Upon successful completion of this course, the learner will be able to:
- demonstrate awareness of reader needs through the application of clear, concise messages;
- apply techniques for planning, organizing, and writing effective business documents such as letters, memos, informal reports, and proposals;
- assess situations to determine the most efficient and effective form of communication for the desired results;
- write clear and effective email messages;
- explain the steps in the communication process;
- use the different situational writing techniques: daily, persuasive, and negative;
- apply word processing skills to format effective, attractive, reader-friendly documents appropriate for business;
- analyze written communication to ensure grammatically correct writing; and
- produce professional documents that are free of grammar, spelling, and punctuation errors.
Grading Table
Academic and Career
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
standard statement