BUS 389 Retail Management is a demanding and complex business, which is facing extensive changes and challenges due to factors like: e-commerce, globalization, changing consumer preferences, and more. Skilled retail managers are required to help companies navigate their new environment.
This course provides an introduction to retail management and will provide a foundation for those students who plan to work in retailing or related disciplines. Topics will focus on key functional areas in the retail business, including merchandising, HR, financial strategy, sales, customer service, marketing and more.
Prerequisites: BUS 350 and BUS 381, with a minimum of 60%.
Corequisite: None
Crosslisted: None
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 15 |
|---|
| Total Credits | |
|---|
| Total Hours | 45 |
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Typical hours per week breakdown| Lecture | 3 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- identify and describe the components of the Canadian retail environment.
- calculate retail margins and perform other basic retail math.
- identify various organizational factors that influence performance objectives.
- identify and describe management practices in the operation of a successful retail business.
- identify and describe appropriate sales and customer service strategies for a variety of retail situations.
Grading Table
| Percentage |
Letter Grade |
GPA |
| 90-100 |
A+ |
4.33 |
| 85-89 |
A |
4.00 |
| 80-84 |
A- |
3.67 |
| 76-79 |
B+ |
3.33 |
| 72-75 |
B |
3.00 |
| 68-71 |
B- |
2.67 |
| 64-67 |
C+ |
2.33 |
| 60-63 |
C |
2.00 |
| 55-59 |
C- |
1.67 |
| 50-54 |
P |
1.00 |
| 0-49 |
F |
0.00 |
| |
DNW |
0.00 |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.