PTEC 111 Interpersonal Communications in Pharmacy focuses on self-awareness and effective interpersonal communication skills required of professionals working on the health care team and as an online learner. Students learn how to actively listen and respond, account for differences that may influence understanding and engagement in conversation, and use communication strategies to support personal wellness and professional boundaries.
Prerequisites: PTEC 101
Corequisite: PTEC 102
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 6 |
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| Total Credits | |
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| Total Hours | 90 |
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Typical hours per week breakdown| Lecture | 15 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- examine characteristics of caring and professional relationships.
- enact verbal an non-verbal communication skills required for effective interactions with patients and members of the health care team.
- develop group process skills and model professional communication in the online learning environment that parallels skills needed for communication within health care professional teams.
- describe empathy, respect, sensitivity and tact as related to professionalism and patient care.
- identify foundational knowledge for interpersonal communication in a respectful and caring environment.
- recognize communication techniques that reduce barriers and enhance the facilitators of successful communication and support the diversity of patients.
Grading Table
| Percentage |
Letter Grade |
GPA |
| 96 - 100 |
A+ |
4.33 |
| 92-95 |
A |
4.00 |
| 89-91 |
B+ |
3.33 |
| 86-88 |
B |
3.00 |
| 83-85 |
C+ |
2.33 |
| 80-82 |
C |
2.00 |
| 79 & lower |
F |
0.00 |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.