GCOOL 102 Overview of Golf Club Operations

School of Hospitality and Tourism

In GCOOL 102: Overview of Golf Club Operations, you will discover that the golf industry is composed of basically four types of clubs: resort, private, semi-private and public. The course will introduce you to the basic concepts and principles of golf club ownership, management and operations. You will be introduced to discussions on Club bylaws, the importance of a mission statement and how the mission statement ties in with club goals and objectives and strategic planning. We will explore the topic of effective Boards Directors and the committee structures in private member owned golf clubs. In the closing chapter of this overview we will be learning about managing effective meetings, membership recruitment and retention and we will end the thirteen-week online learning sessions with a discussion on trends in the golf club industry in North America. You will develop an appreciation of membership in a professional association, namely the Canadian Society of Club Managers, better known as the C.S.C.M. and the Club Managers Association of America (C.M.A.A.).

Prerequisites: Students must have strong written and computer skills. Students are required to have computer access and high-speed Internet, Microsoft Office 2007 or better software, Adobe Reader and Shockwave Player.

Corequisite: None

Crosslisted: None

Accessibility Services Notice

Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.

Transfer Agreements

Course to Course transfer – NoBlock Transfer – Nobctransferguide.ca
Course Details
Total number of weeks12
Total Credits3.00
Total Hours45
Typical hours per week breakdown

Learning Outcomes

Upon successful completion of this course, the learner will be able to:

  1. explain the types of Golf Club organizational structures and the Partnership Associations;
  2. discuss some of the recent trends and based on those trends explain what your club can do to distinguish itself from the competition and prosper in the years to come.
  3. know the importance of a Club’s constitution and bylaws and how they govern the Club’s activities;
  4. understand the difference between the two management structures, the General Manager/Chief Operating Officer Concept and the Triumvirate structure of management and understand their relevant roles at the club;
  5. have the knowledge to develop a Mission Statement for a new golf club;
  6. understand the relationships between the Mission Statement and the Goals/Objectives and Strategic Planning;
  7. know the important roles and responsibilities of a Board of Directors and their relationship with management, the membership and committees;
  8. understand the types and roles of volunteer committees within the structure of private member owned golf clubs
  9. explain how to manage a meeting effectively using time management and an agenda;
  10. understand the importance of membership retention and recruitment and
  11. understand the importance of Board and Committee orientation

Grading Table

Percentage Letter Grade GPA
95 - 100 A+ 4.33
90-94 A 4.00
88-89 A- 3.67
85-87 B+ 3.33
80-84 B 3.00
78-79 B- 2.67
75-77 C+ 2.33
70-74 C 2.00
68-69 C- 1.67
65-67 P 1.00
64 and below F 0.00

See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.

Disclaimer

Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.