GCOOL 108 Human Resources for Golf Clubs

Learning Outcomes

Upon successful completion of this course, the learner will be able to:

1. describe the process and continuum that typify job analyses;
2. explain the advantages of effective employee retention strategies and propose how such a program could be designed;
3. explain how a comprehensive and effective performance appraisal system could be constructed;
4. identify the components of a total compensation package, and describe factors that influence compensation packages;
5. identify and describe benefits required by law, and identify and describe common optional benefits;
6. explain the purpose of an employee assistance program, identify workplace problems, describe the elements of an employee assistance program, and describe methods of implementing and evaluating an employee assistance program;
7. identify and describe the stages of progressive discipline, describe the procedures for dealing with illegal or fraudulent acts and gross misconduct, identify legislation relating to termination of employment, and describe the recommended termination of employment procedures; and
8. describe the purpose of an employment standards act, describe key provisions of the employment standards act of their province or territory, and formulate applicant evaluation criteria that are consistent with human rights legislation.
9. conduct an actual analysis of a real-world working management position;
10. describe the nine functions of job descriptions;
11. create a job description for a real-world position;
12. explain the parts and purposes of the recruitment and selection process;
13. describethe process of job interviews and the purpose and approaches used for reference checking;
14. define "orientation" and create an orientation process for a real-world organization;
15. describe the approaches for a real-world training process;
16. define coaching and team building and explain the approaches typically used to achieve desirable outcomes;